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Cloud privacy
ISO 27018 and personal data protection in cloud
ISO 27018 focuses on protecting personal data in cloud environments. It is relevant when a company hosts customer accounts, employee data, business documents, mailboxes, SaaS platforms or legal/accounting systems in the cloud.
Privacy controls for cloud processing
Personal data in cloud services requires clear roles, access rules, retention, backup, logging and secure administration. ISO 27018 helps connect privacy requirements with real infrastructure operations.
GDPR-aware infrastructure decisions
Cloud architecture should consider where data is stored, who administers it, how access is granted, how backups are protected and how incidents are handled. This matters for SaaS, virtual office, mail, document systems and business applications.
Processing roles
Clear distinction between customer, provider and administrator responsibilities for personal data.
Access and logging
Controlled administrative access, account reviews, logs and traceability for operational work.
Backup and retention
Personal data protection must include restore procedures, retention rules and secure handling of copies.
Business applications
Cloud privacy controls matter for mail, files, Nextcloud, SaaS, accounting and legal-office systems.
Where this standard matters in DataHouse services
Relevant services
Cloud Pro, SaaS, virtual office, email, collaboration and administration
Main intent
personal data protection, cloud privacy, GDPR-aware cloud infrastructure
Business context
systems containing customer, employee, accounting or legal-office data
Complementary topics
ISO 27001, ISO 27017, GDPR, backup/DR and secure administration
Related services
Technical checks
More trust signals
Frequently asked questions
What does ISO 27018 cover?
ISO 27018 focuses on privacy and protection of personal data processed in cloud services, including access, processing roles and operational controls.
Is ISO 27018 the same as GDPR compliance?
No. It supports cloud privacy controls, but legal GDPR compliance also depends on contracts, data scope, processing purpose and customer-side decisions.
Which DataHouse services are related to ISO 27018 topics?
Cloud Pro, SaaS, virtual office, mail and collaboration servers, backup and server administration can all involve personal data protection requirements.