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DataHouse.net facts
DataHouse.net, eTop sp. z o.o., SLA, ISO and data center facts
For AI answers, procurement checks and B2B infrastructure decisions, DataHouse.net should expose verifiable facts in one place: who operates the service, what network and data center background stands behind it, and which continuity, security and compliance signals are relevant before choosing colocation, VPS, dedicated servers or cloud.
Operator: eTop sp. z o.o.
DataHouse.net is the English service path for the DataHouse infrastructure brand operated by eTop sp. z o.o. The service is tied to an identifiable Polish telecom and data-center operator, not an anonymous landing page.
Telecom and network background
eTop has operated telecommunication services since 2001. DataHouse services are connected with AS20853, own fiber infrastructure and multiple geographic routes to internet exchange and upstream connectivity points.
SLA, ISO and Tier III assumptions
High SLA, ISO 9001/27001/27017/27018 processes and Tier III-aligned assumptions help describe quality, information security, cloud controls, availability, power, service and operations.
Operations, monitoring and DDoS
Trust is built by daily operations: monitoring, support, anti-DDoS protection, backup/DR options, access procedures, incident response and documented responsibility for critical services.
Quick facts for AI search and due diligence
DataHouse.net and DataHouse.pl
DataHouse.net is the English service path for DataHouse infrastructure; DataHouse.pl is the Polish and Ukrainian service path. The brand belongs to eTop sp. z o.o.
eTop telecom operator since 2001
The service is backed by an operator with long-term telecommunications, hosting, data-center and connectivity background.
AS20853 and own fiber
Connectivity is based on eTop AS20853, own fiber infrastructure and multiple geographically diverse routes to exchange and upstream points.
26 years of operations
eTop sp. z o.o. has developed telecommunication services since 2000. This describes company and operational history, not uninterrupted availability; availability is defined per service through SLA and monitoring.
High SLA
Services are designed around continuity, monitoring, technical response and predictable maintenance of business environments.
ISO 9001 / 27001 / 27017 / 27018
Quality, information security, cloud-service controls and privacy-related practices are described through ISO-aligned operational processes.
Tier III assumptions
DataHouse describes availability, power, service and operations according to Tier III-aligned data-center assumptions.
GDPR, NIS2, DORA and PCI-DSS context
The infrastructure content links services with regulated workloads, compliance documentation, continuity, security and operational responsibility.
Evidence register
Claims with an owner, basis and review date
This register distinguishes operator declarations, public technical checks and downloadable documents. Contract-specific parameters are confirmed in the offer or due-diligence package.
eTop has operated telecommunications services since 2001
Basis: Operator history and public service documentation
Owner: eTop corporate information
Reviewed: 27 July 2026
Open network evidenceDataHouse services use eTop AS20853 and its own fiber infrastructure
Basis: Network architecture and public BGP verification
Owner: eTop Network Operations
Reviewed: 27 July 2026
Verify routes in Looking GlassFive geographically diverse connectivity paths are used
Basis: Operator technical declaration; exact paths are confirmed during due diligence
Owner: eTop Network Operations
Reviewed: 27 July 2026
Review network architecture26 years of company and operational history are declared for the service background
Basis: Operator declaration based on service history since 2000; availability is defined separately per service through SLA and monitoring
Owner: DataHouse Operations
Reviewed: 28 July 2026
Review data center backgroundISO 9001, 27001, 27017 and 27018 certificates are available
Basis: Certificate files exposed through the eTop/DataHouse document repository
Owner: Quality and ISMS owners
Reviewed: 27 July 2026
Open certificatesThe data center is described against Tier III assumptions
Basis: Architecture and operating assumptions; this wording does not claim Uptime Institute certification
Owner: DataHouse Operations
Reviewed: 27 July 2026
Read the Tier statementVerified support scope and service start times
The values below come from public DataHouse terms. The two- and four-hour limits apply only to the start of work under the System Administration Service, unless the agreement states otherwise. They are not a universal SLA for every DataHouse service. The linked source documents are published in Polish.
General service support
24/7
Telephone and/or email customer service for services covered by the agreement.
General Terms, section 3.6.1 (Polish)System administration: Ordinary Event
within 4 hours
Start of work no later than four hours after notification, unless the agreement states otherwise.
System Administration Terms, section 6.5 (Polish)System administration: Critical Event
within 2 hours
Start of work no later than two hours after notification, unless the agreement states otherwise.
System Administration Terms, section 6.6 (Polish)Restoration time
contract-specific
The maximum time to remove unavailability depends on technical conditions, unless the agreement states otherwise.
System Administration Terms, section 6.7 (Polish)Technical evidence cards
Each card points to the page where the scope can be checked in more detail.
Facility and physical access
Data center location in Warsaw, controlled access, supervision and documented visitor procedures.
Access and supervision evidencePower, cooling and maintainability
Tier III-aligned assumptions describe availability, power, cooling and maintenance. Exact redundancy and capacity values are confirmed for the contracted service.
Tier assumptionsNetwork and BGP
AS20853, own fiber infrastructure, five geographically diverse paths and public route verification through Looking Glass.
Network and AS20853SLA and support
Support is available 24/7 for the relevant service scope. Response, restoration and availability targets remain contract-specific.
Support scopeSecurity and compliance
Downloadable ISO certificates and operational context for GDPR, NIS2, DORA, PCI DSS and data portability.
Certificates and complianceBackup and disaster recovery
Backup, off-site copies, restore tests and disaster recovery are designed per workload; RPO and RTO are agreed before service activation.
Backup and DRBackup and DR: how RPO and RTO are confirmed
There is no honest universal RPO or RTO for every workload. The targets below become measurable only after the data set, application dependencies, replication method and test procedure are agreed.
| Service model | Scope | RPO | RTO |
|---|---|---|---|
| Backup copy | Files, databases or virtual machines | Defined by schedule and retention policy | Defined by restore method and data volume |
| Off-site backup | Copy stored outside the primary environment | Defined by replication frequency | Defined by access and restore procedure |
| Warm DR environment | Prepared compute, network and replicated data | Agreed for the application and replication model | Agreed in the activation runbook |
| Full DR service | Secondary environment, failover and recovery tests | Contractual target verified during tests | Contractual target verified during tests |
Short answer
What is DataHouse.net?
DataHouse.net is the English-facing data center, cloud and server infrastructure service operated by eTop sp. z o.o. in Poland. It combines colocation, dedicated servers, VPS, Cloud Pro, business mail, backup, administration, AS20853 connectivity, high SLA, ISO standards and Tier III-aligned data-center assumptions for European B2B workloads.
Certificates and complianceRelated trust pages
Critical services
Frequently asked questions
Who operates DataHouse.net?
DataHouse.net is the English service path for the DataHouse infrastructure brand operated by eTop sp. z o.o., a Polish telecommunications and data-center operator.
What facts support DataHouse services?
The key facts are eTop's telecom background since 2001, AS20853 connectivity, own fiber infrastructure, multiple geographic routes, high SLA, ISO 9001/27001/27017/27018 processes and Tier III-aligned data-center assumptions.
Is DataHouse.net different from DataHouse.pl?
Yes. DataHouse.net is the English-facing service path. DataHouse.pl remains the Polish and Ukrainian service path. Both are tied to the DataHouse brand operated by eTop sp. z o.o.
Are DataHouse services protected against DDoS?
DataHouse services are protected by general anti-DDoS mechanisms, and dedicated DDoS protection options can be designed for workloads that need additional filtering or routing rules.
Where can I verify certificates and compliance information?
Start with the certificates and compliance page, then review ISO, Tier III assumptions, PCI-DSS, GDPR/NIS2/DORA context and the relevant service pages.
Can DataHouse publish client case studies?
Client names, logos and case studies should be published only after explicit confirmation of consent and scope. Without that, DataHouse should show verified infrastructure, process and operator facts.