CVE-2024-10625: woocommerce support ticket system vulnerability

What is known

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the delete_tmp_uploaded_file() function in all versions up to, and including, 17.7. This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php).

Business impact

Successful exploitation of CVE-2024-10625, a critical vulnerability (CVSS 9.8) affecting woocommerce support ticket system, may affect the confidentiality, integrity or availability of the vulnerable environment. The exact impact depends on the installed version, exposed interfaces and deployment configuration.

Recommended administrator action

Confirm whether woocommerce support ticket system is present and compare installed versions with the vendor advisory and NVD record. Apply the vendor patch or documented mitigation; until remediation is complete, reduce exposure of affected interfaces, review relevant logs and monitor for indicators of exploitation. DataHouse can support version verification, managed patching, network exposure reduction, log review and backup validation for dedicated, cloud and colocated environments.

Sources

• NVD
• Reference
• Reference