CVE-2024-13600: majestic support vulnerability

What is known

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.0.5 via the 'majesticsupportdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/majesticsupportdata directory which can contain file attachments included in support tickets.

Business impact

Successful exploitation of CVE-2024-13600, a high vulnerability (CVSS 7.5) affecting majestic support, may affect the confidentiality, integrity or availability of the vulnerable environment. The exact impact depends on the installed version, exposed interfaces and deployment configuration.

Recommended administrator action

Confirm whether majestic support is present and compare installed versions with the vendor advisory and NVD record. Apply the vendor patch or documented mitigation; until remediation is complete, reduce exposure of affected interfaces, review relevant logs and monitor for indicators of exploitation. DataHouse can support version verification, managed patching, network exposure reduction, log review and backup validation for dedicated, cloud and colocated environments.

Sources

• NVD
• Reference
• Reference
• Reference